
In 1910 an advertising man named St Elmo Lewis said all advertising must attract attention, maintain interest, arouse desire, and get action.

As a young man Benjamin Franklin dropped blunt argument for questions, and found people reached his conclusions themselves.

In 1949 a Detroit saleswoman named Brownie Wise and her team sold more Tupperware at home parties than any store.

A list of deliverables tells a buyer what you will do.

"If you get results" plants a doubt.

Shadow AI is unsanctioned employee AI use, and it maps where official tools fail.

A British health centre cut missed appointments by 18 percent by asking patients to write the time down themselves, and by nearly a third when it also told them most people show up.

A newspaper subscription letter that began with two young men graduating from college ran for nearly thirty years and is credited with an estimated two billion dollars in sales.

Reporters have used six questions for more than a century to make sure a story is complete.

A bold promise that works on a new buyer is a warning sign to an experienced one.

A one-page checklist cut deaths in surgery by nearly half across eight hospitals.

Researchers sent enquiries to 2,241 companies and timed the replies.

A sales video has no one on the other end to answer a question.

A warehouse chain has sold rotisserie chickens since 1994 because they bring people through the door.

In a 1975 study, people rated cookies more desirable when the jar held two instead of ten.

A music player with a 5 GB drive was launched as "1,000 songs in your pocket.

For years Facebook rejected ad images with too many words.

A Facebook ad structure for cold traffic: spend about 60 percent of the words on why the problem exists, 30 on what changes, 10 on how.

When a buyer wants something and still does not act, one of three beliefs is in the way: it is not worth it, I cannot do it, or it will not work for me.

Since February 2024, Gmail has asked bulk senders to keep spam complaints below 0.

A seven-page studio memo in the 1980s turned an old theory of myth into the working structure of Hollywood films.

A razor company posted one video of its founder walking through a warehouse and took 12,000 orders in two days.

A visitor asks six questions in the first minute on your page and never says one of them out loud.

Research on business buyers suggests around 95 percent are not in the market at any one time.